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Doug Pitek
Business · Consulting · Tech

Doug Pitek

Agentifying the workforce for the AI-native era.

VP, Acceleration & Modernization — Global  ·  ServiceNow  ·  Cary, NC

AI Adoption Workforce Agentification Digital Workflows Enterprise Transformation Automation at Scale 30 Years in Tech
30+
Years in enterprise tech & consulting
Global
AI & modernization practice reach
400+
Person global delivery org led at ServiceNow
AI→
From AI curiosity to AI execution, at scale
Career
ServiceNow Pivotal MicroStrategy Apptio Hewlett-Packard Opsware New York Times
About

Enterprise transformation,
delivered at scale.

Currently focused on
  • Agentifying enterprise workforces at scale
  • Accelerating AI-native workflow adoption
  • Modernizing legacy operations with ServiceNow
  • Building high-performance global delivery teams
  • AI-attach mechanisms & services P&L growth
  • Partner ecosystem & organizational design

With nearly 30 years of technology and consulting experience, Douglas Robert Pitek is a dynamic and forward-thinking leader specializing in enterprise transformation through innovative technology and services. Based in Cary, North Carolina, Doug excels in blending strategic leadership with deep technical expertise to deliver high-impact results.

A passionate advocate for leveraging AI and emerging technologies, he focuses on driving value-driven enterprise solutions that modernize business processes, enhance customer experiences, and create sustainable growth.

Doug currently serves as a senior executive at ServiceNow, Inc., leading the Acceleration & Modernization (A&M) practice globally. In this role, he drives AI adoption, automation, and digital workflow transformation at scale — helping enterprise organizations accelerate time-to-value on the ServiceNow platform and modernize their most critical business processes.

Doug has driven outcomes across manufacturing, retail, financial services, public sector, and telecom — often stepping into the most complex customer situations to stabilize, accelerate, and expand. Self-taught and self-driven, he has consistently stayed ahead of the curve, mastering emerging trends and delivering measurable outcomes in disruptive software, AI adoption, and enterprise consulting.

Career

A track record built on impact.

Recognition

Recognized for outcomes, not effort.

◆
Advisory Board Member
TSIA  ·  Technology & Services Industry Association
★
High Achievement Award
Pivotal
★
Superstar Award
Apptio  ·  Exceptional Business Impact
★
Incredibles Award
Hewlett-Packard  ·  Outstanding Leadership
Writing

Perspectives on business & leadership.

>
Why Workforce Agentification Is the Next Frontier for Enterprise Leaders
The shift from "should we use AI?" to "how do we redesign work around it?" — and what enterprise leaders must do now. · Medium
 >
What 30 Years in Enterprise Technology Taught Me About AI Adoption
Three decades of technology waves — ERP, CRM, cloud, SaaS — and the one failure mode that never changes. · Medium
 >
8 Tips for Effective Leadership in Business
The principles that separate leaders who build lasting organizations from those who just manage the moment.
 >
Business Tips for the Entrepreneur
Hard-won lessons on building, scaling, and staying ahead of the curve in a market that never slows down.
 >
Leading By Example
Why the most powerful leadership tool you have isn't a framework or a playbook — it's your own behavior.
 >
Finance Tips for Entrepreneurs
What every founder and operator needs to understand about the numbers before the numbers become a problem.